ARK Human Resources Services
Learning Creation and Delivery
Mindsets drive change. The key principle and the biggest challenge in any change management activity is changing the mindset of people who have been used to doing things in a particular way over a period of time. Achieving change in an organization requires a relentless commitment to include people and their thoughts in the process. Most change efforts fail because of a lack of understanding of the dynamics of organizational change, why it is needed and the lack of inclusion of people in the process. Organizations need to think beyond policies and procedures and focus on People driving the change. ARK Talent Journeys aim to re-energize and re-connect not only individuals but also your teams by building on their talent and supporting them to become the best version of themselves for success now and future growth within your organization.
Executives believe improving their service culture will increase their firm’s value
Overperformance recorded by companies with engaged employees
Employees working under trained managers said that they are more engaged at work.
Solutions
Front-line Learning Journey
Establish your front-line team’s capabilities through a learning journey that covers aspects related to delivering superlative guest experience, teamwork and service recovery.
Supervisory Learning Journey
Set up your supervisors for success through a carefully curated learning path that strengthen them as a team leader, re-engineers their mindset to be a coach and enhances their emotional intelligence.
People Manager Journey
Great leaders build even greater organizations. Leaders are instrumental in shaping an organization’s culture, leading it, driving it and ensuring that it inculcates in each and every member of the team within an organization.
Pre-opening Learning Journey
Establish a strong foundation of quality guest experience service culture and high efficiency through dedicated learning paths to prepare teams for new openings.
Experience Culture Journey
Mindsets drive change. The key principle and the biggest challenge in any change management activity is changing the mindset of people who have been used to doing things in a particular way over a period of time.
Accelerated Learning Journey
Every employee learns better in environments that are engaging, fun and collaborative. Equip your leaders with the right tools by applying the principles of accelerated learning to improve learning and achieve peak performance from your employees.
Teams Re-invented Journey
We believe that our employees are our best asset. Keeping your best resource constantly engaged and motivated leads to an increase in their performance, productivity and creativity.
Provide your teams with that essential spark to help drive their potential by re-inventing the way they work.
Mentoring Journey
Enhance the capabilities of your leaders by creating bespoke mentoring relationships supported by innovation technological solutions built to provide a successful mentor mentee relationship
